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We engaged Gillian as the real estate agent to sell our 2-bedroom unit in Phillip, ACT. In doing so, we initially spoke with a couple of agents, but selected Gillian and we’re glad that we did! Gillian had a very professional, yet friendly and ‘down to earth’, approach to the task of selling our unit. She was very easy to talk with and communicated with us in a timely, regular and effective way. We were never in any doubt about what was happening in the process of the sale. Gillian clearly had a very sound knowledge of the market and provided great advice to us on recent sales results and good tips in getting our place ready for the market. Overall, Gillian provided excellent customer service to us and we have no hesitation in recommending her to others.