Testimonials

“With your long career in the Queensland, Federal and now ACT Government policy development as well as a distinguished career in real estate sales in the ACT (with a particular interest in affordable housing and refugee support), you are a unique, altruistic, amazing human being. I honour you and wish you well in your new endeavours. How refreshing – honest, caring, truly devoted beyond self, delivering important social outcomes whilst also delivering a platinum class real estate experience to sellers and landlords in the Canberra region.”

Christine, Thanks for your persistent and tireless efforts on my sale. You went well beyond the requirements of the agency agreement and pursued my interests well beyond any other agent that I have dealt with over the years. And as a liquidator for over 20 years and company executive and director for almost as long, I have sold many properties.

We engaged Gillian as the real estate agent to sell our 2-bedroom unit in Phillip, ACT.  In doing so, we initially spoke with a couple of agents, but selected Gillian and we’re glad that we did! Gillian had a very professional, yet friendly and ‘down to earth’, approach to the task of selling our unit.  She was very easy to talk with and communicated with us in a timely, regular and effective way.  We were never in any doubt about what was happening in the process of the sale. Gillian clearly had a very sound knowledge of the market and provided great advice to us on recent sales results and good tips in getting our place ready for the market. Overall, Gillian provided excellent customer service to us and we have no hesitation in recommending her to others.

Wonderful caring agent with fantastic communication! We had the utmost pleasure and privilege in having Christine Shaw represent us in the sale of our property. From the initial meeting when we met to discuss our options, it was clear that Christine was not a typical agent; she took the time to get to know us and didn’t use a scripted sales pitch in her discussions. Her questions and queries were genuine and insightful, and her answers to our enquiries were based on reasoning and research. Taking the time to get to know us at the initial meeting was a big step going forward, it was a welcome change to other real estate agents. Acting on her advice, we auctioned our house with Christine and had moved interstate prior to the auction. The communication that we received during our campaign was beyond fantastic. Phone calls explaining who had visited, the number of repeats, general interest and feedback was incredible throughout the campaign and put us at ease. Her communication made the entire process incredibly easy for us not being local, and really made us feel confident that we had chosen the correct agent to represent us. One aspect that sets Christine Shaw above all others is her partnerships with charities in Canberra. We were able to donate unwanted items through her networks, which made us take stock of how fortunate we are to be able to own and sell a property. This made us really appreciate the work that charities do in our community and has given us a newfound appreciation for charitable work. If we had to go through the sale process in the ACT region again, there is no doubt in our mind that we would be using Christine Shaw to market, campaign and sell our house. She is a wonderful and humble agent that we can honestly say has become a friend.

I spoke with a number of real estate agents before seeing Gillian.  I immediately felt comfortable with Gillian’s approach to my niche property, and with Gillian herself.  Gillian’s approach was very thorough.  She researched properties that were a very close match to my own, and came up with a realistic price range that made sense for me.  I cannot praise Gillian enough for her wonderful diplomacy.  She managed the relationships with prospective buyers with authenticity, while always mindful of my interests.  Her communication with me was specific and detailed, I was kept up to date with all developments, but without being overwhelmed. She gave me all the information I needed to make decisions along the way. Selling a house has the potential to be very stressful, but Gillian’s experience and expertise allowed her to offer sound advice, which was very welcome, and helped make the whole process very smooth.  I would be very pleased to recommend Gillian to anyone looking to buy or sell property in the Canberra area.

When it came to selling our cherished home of 43 years we had no difficulty in choosing a real estate agent we could trust. Gillian Thorn had been our agent for two previous property sales and those experiences recommended it again would be her.  On all three occasions we have found Gillian to be the arch professional giving sound advice and delivering exceptional service.   She knows the market, is personable, energetic and proactive and has great people skills.  She kept us informed both promptly and in detail every step of the way through the marketing campaign and skillfully steered us through the whole sale process. Many, many thanks to Gillian for three very successful outcomes.

Gillian provided an exceptional level of service throughout the entire process of selling my home.  She always made the extra effort to ensure I was aware of all developments during the marketing campaign, using a variety of communication methods.  Gillian is a pleasure to work with, friendly, knowledgeable and committed to helping you achieve the optimal outcome.  I highly recommend Gillian to all sellers…you will not be disappointed!

To Whom it may concern, we purchased an investment house through Christine Shaw Real Estate during Sep/Oct 19. From the moment that we contacted Christine for a viewing, she was friendly and very professional. Christine honours the process and legalities of a house purchase and is very open and honest about every aspect. Even through an unexpected and complicated Settlement process, Christine did everything that she could to expedite the process. Christine kept us informed throughout and has our admiration for her attention to detail and vast experience. Her approach allayed our concerns along the way and she has a very calming demeanour. We value our association with Christine and her work approach, even with little things like the fact that she dropped the keys off to our house following Settlement. Christine is a hardworking advocate for the Vendor, but plays by a set of very ethical rules for the buyer as well; a laudable approach that we have not seen before in 6 house purchases.  Christine’s support staff are well led and also very helpful. We consider Christine one of the very best Real estate people that we have even had business dealings with and certainly she is most thorough. We would not hesitate to commend Christine Shaw to anyone in the Canberra Region intending to sell or buy a house.

From our first meeting with Gillian through to the sale of our home, Gillian’s professionalism shone through.  Her knowledge of the real estate market and sale process made us very comfortable acting on her proposed marketing campaign.  Throughout the process, Gillian kept us fully informed, both verbally and in writing. We would highly recommend Gillian to anyone looking to sell their home.

Gillian conducted the recent sale of our home and we were confident she had the necessary skills to engage successfully with potential purchasers in the demographic likely to buy our property. She provided confident advice on recent sales in the area and kept on top of listings throughout the sale period, keeping us updated at all times. Gillian’s communication skills are outstanding and she has a genuine interest in people that stands her in very good stead in a competitive sales environment.  Her prompt and courteous communications were very regular and transparent and gave us confidence in how our sale was progressing. Gillian’s professionalism and reasoned advice were always welcome and we’d highly recommend her as the agent of choice to potential vendors.

If you are looking to buy or sell a property in the ACT or NSW, look no further than Christine Shaw at Christine Shaw Properties.  Christine was efficient, pleasant and meticulous and all this was combined with intimate knowledge of the wider housing market, homelessness and its political implications and a marked social conscience.  I cannot recommend her too highly.

“I cannot recommend Christine Shaw highly enough. My dealings with Christine were always professional, Christine always called back promptly if she was not available. I live in Victoria so good communications were very important. Christine sold my apartment within a week so a very good result. I thought it may take up to 60 days. Well done Christine. Should anyone be searching for representation in the ACT I would be happy for Christine to pass on my mobile to prospective sellers. Christine is a total professional. I have sold many properties but Christine is among the very best.”

“I have recently listed my property with Christine Shaw and in my dealings, I have found her to be very helpful and knowledgeable. In particular Christine Shaw has gone far beyond what would be the normal expectation for a property agent. My property had been listed with Defence Housing and when the option in the DHA  lease for early termination was activated I was caught unprepared. Christine came highly recommended and even though Christine is normally involved with property sales, she was only too happy to help me out with the releasing of my property.”

“Having bought and sold many times I have had my share of good and bad agents, so when a great one comes along I believe it’s worth putting pen to paper. Christine Shaw was an absolute pleasure to work with. Christine is upfront and honest, with a refreshing mix of friendly and sincere, with professional and let’s get the job done. Christine’s appraisal of our property was spot on, which was followed a few weeks later by a quick sale, getting us the price we wanted. It was refreshing to receive such wonderful service, and I would (and do) recommend Christine Shaw to anyone wishing to buy or sell.”

“Christine has now sold two properties for me – so repeat business, which is a recommendation in itself.  I have gone back to her because in addition to being an informed, astute and enthusiastic agent, what I really liked was her ethics, which many agents talk about but are not great on in practice.  Christine has principles; she is upfront and does not try to talk up the price at the start to get a listing only to talk it down later; she knows the law (and cares about seeing it followed); she does not pressure sell.  These are all things I care about, and think that lots of purchasers do too.  That said, Christine is very good at structuring a sale to maximise competitive tension, and she has shown she was willing to go the extra mile.  For example, when she was selling a rental apartment she took on the task of contacting Housing ACT to try and get a neighbour’s door (one of their clients) painted.  I would happily use Christine again to sell future properties.”